Privacy Policy

Effective Date: March 18, 2026  ·  Last Updated: March 18, 2026

Wired Studio ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use any mobile applications or digital products we develop and publish.

Please read this policy carefully. By using our website or applications, you agree to the practices described here. If you do not agree, please do not use our services.

1. Information We Collect

Information You Provide Directly

• Contact information (name, email address, phone number) submitted via contact forms or email correspondence
• Project details and business information shared when engaging our services
• Any other information you choose to send us

Automatically Collected Information

• Log data: IP address, browser type and version, pages visited, time and date of visit, referring URL
• Device information: device type, operating system, unique device identifiers
• Usage data: features used, actions taken, session duration
• Cookies and similar tracking technologies (see Section 7)

Information Collected via Mobile Applications

Mobile applications developed and published by Wired Studio may collect additional information depending on the specific app's functionality. Each app will notify you at the point of collection about what data is gathered. This may include:

• Account information (email, username) if the app requires sign-in
• Usage analytics and crash reports to improve app performance
• Device permissions you grant (such as camera, photo library, location, notifications) — only when necessary for app features you actively use
• Purchases and transaction information processed through Apple's in-app purchase system

We do not collect any device permission data without your explicit consent. You may revoke permissions at any time via your device's Settings.

2. How We Use Your Information

We use collected information to:

• Respond to your enquiries and deliver the services you request
• Send project-related updates and communications
• Improve and personalise our website and applications
• Analyse usage trends to enhance user experience
• Diagnose technical problems and prevent fraud
• Comply with applicable legal obligations
• Send marketing communications (only with your explicit consent, and you may opt out at any time)

3. Legal Basis for Processing (GDPR)

Where applicable, we process personal data on the following legal bases:

• Contract: processing necessary to deliver services you have engaged us for
• Legitimate interests: improving our services, preventing fraud, and maintaining site security
• Consent: sending marketing communications or using non-essential cookies
• Legal obligation: complying with applicable laws and regulations

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

• Service providers: trusted third parties who assist us in operating our website, applications, and business (e.g. hosting providers, analytics platforms) — bound by confidentiality agreements
• Professional advisors: lawyers, accountants, and insurers under confidentiality obligations
• Business transfers: in the event of a merger, acquisition, or sale of assets, personal data may be transferred — we will provide notice before any such transfer
• Legal requirements: when required by law, court order, or governmental authority
• Safety: to protect the rights, property, or safety of Wired Studio, our users, or the public

5. Third-Party Services

Our website and applications may integrate with or link to third-party services (e.g. Apple's App Store, payment processors, analytics providers). These third parties have their own privacy policies and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you use.

In-app purchases are processed entirely by Apple and governed by Apple's Privacy Policy and Terms of Service. We do not receive or store your payment details.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and remember your preferences. You can control cookie settings through your browser. Note that disabling certain cookies may affect site functionality.

We use cookies for:

• Essential site functionality
• Analytics (understanding how visitors use our site)
• Preference remembering

7. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

• Contact form enquiries: up to 2 years from last contact
• Client project data: up to 5 years following project completion, unless a longer period is required by law
• Analytics data: typically anonymised after 14 months

You may request deletion of your data at any time (see Section 8).

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the personal information we hold about you
• Correction: request we correct inaccurate or incomplete data
• Deletion: request we delete your personal data ("right to be forgotten")
• Restriction: request we limit how we process your data
• Portability: receive your data in a structured, machine-readable format
• Objection: object to processing based on legitimate interests
• Withdraw consent: withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at privacy@wiredstudio.io. We will respond within 30 days. We may need to verify your identity before processing your request.

9. California Privacy Rights (CCPA / CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information
• The right to opt-out of the sale or sharing of personal information — we do not sell personal information
• The right to non-discrimination for exercising your privacy rights
• The right to correct inaccurate personal information

To exercise California privacy rights, contact us at privacy@wiredstudio.io.

10. Children's Privacy

Our services are not directed to children under the age of 13 (or 16 where applicable under GDPR). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@wiredstudio.io and we will take steps to delete that information promptly.

11. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where we transfer data outside your jurisdiction, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services following any changes constitutes acceptance of the updated policy.

For significant changes, we will provide more prominent notice, such as an email notification or an in-app alert.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@wiredstudio.io
• General enquiries: hello@wiredstudio.io
• Website: wiredstudio.io

We are committed to resolving any privacy concerns you may have and will respond to all requests within 30 days.